Data Quality Manager | Travellers | Hartford, CT, US

Company Summary

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Description Summary

We are looking for a talented Data Quality professional to join the Enterprise Data & Analytics team. You will be responsible for developing and owning data quality and reference data capabilities and services. You will develop procedures and processes to certify data quality for business purposes. Establish and monitors critical data elements working with LOBs along with identification of data quality improvement opportunities. You will maintain centralized inventory of reference data sets and promote usage to enable consistency and efficiency. You will also meet with business customers to recommend, develop, maintain and prioritize data quality and reference data requirements and specifications. You will support master data management initiatives and best practices across the enterprise as well as support enterprise data management best practices development and implementation across lines of business. This is an individual contributor position.

Primary Job Duties & Responsibilities

  • Identify and document data quality capabilities and services (services catalog)

  • Create roadmap to implement capabilities and products

  • Partner with cloud data management initiative to provide data quality subject matter expertise

  • Identify and implement data quality use cases including data profiling, data quality monitoring and data quality remediation

  • Assist LOBs with implementation of data quality use cases

  • Create data quality dashboard to monitor progress of data quality efforts

  • Identify and document reference data management capabilities and services (services catalog)

  • Create roadmap to implement capabilities and products

  • Partner with cloud data management initiative to provide reference data subject matter expertise

  • Manage central enterprise repository of reference data sets

  • Influences adoption of defined data policies, standards and best practices on assigned projects or initiatives

  • Ensures data and information are handled in accordance with established laws, regulations and policies.

  • Develop and own project timelines and plans for assigned projects

  • Provides guidance to less experienced peers.

Minimum Qualifications

  • Bachelors degree in STEM (Science, Technology, Engineering, Mathematics) or Business.

  • 4 years of relevant data and analytics experience required.

Education, Work Experience, & Knowledge

  • Good knowledge of Data Management tools, techniques and programing languages

  • Demonstrates general understanding of overall data models, data relationships, mapping lineage and business rules

  • Experience performing data analytics and writing SQL queries

  • Experience with Data Profiling & Data Quality, recommending improvements to best practices

  • 8 years of data management or relevant analytics experience

Job Specific Technical Skills & Competencies

  • Ability to communicate thoughts/designs/ideas in an unambiguous manner and adjusts communication based on audience

  • Exhibits active and effective communication skills with team members – including active listening and effective written and verbal communication skills.

  • Effectively contributes and communicates with the immediate team and business partners

  • Able to recognize, analyze, and diagnose business and data issues of advanced complexity

  • Able to creatively evaluate alternative solutions

  • Demonstrates the ability to make routine decisions independently and escalates when necessary

  • Builds and fosters relationships with the team, business and technical partners to achieve objectives

  • Manages time and competing priorities

  • Provides management with accurate and timely status information

  • Accurately evaluates and estimates tasks

  • Able to recognize and support team priorities

  • Exhibits team leadership and collaborates with partners

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. 

If you have questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

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